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Water Billing and Services |
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Public Works Department |
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Cemetery |
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Public Utilities Department |
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Water Billing and Services |
How do I establish a new residential water service account?
New residential accounts are established in person at the Revenue Division, 200
North Center Street, City Hall Addition. You will need a driver's license or other
picture identification and printed proof of a social security number. We also require
a copy of a lease agreement or a current rent receipt with your name and address.
You will be required to pay a $100.00 deposit at the time of application. If the
application is received prior to 2 :00 p.m., we try to offer next day service.
If you have an outstanding water bill, you must pay this and a $75 water deposit. |
How do I establish a new business water service account?
New business accounts begin by visiting our Inspections Division at 200 North Center
Street, City Hall Addition. Businesses must receive a certificate of occupancy from
the Inspections Division prior to applying for water service and a business license.
Deposits begin at $50.00 and are dependent on the prior consumption at the given
location. Federal identification numbers, local telephone numbers and correct billing
addresses are required. If the water application is received prior to 2:00 p.m.,
we try to offer next day service. |
Where and how do I pay my water bill?
You may mail your check and payment stub to Dept 830, PO Box 1276, Charlotte, NC
28201-1276, or you may pay in person at the Revenue Division, located at 200 North
Center Street, City Hall Addition. A drop box is located outside the front door
of the City Hall Annex for your convenience. The City also offers the added convenience
of bank drafting. Please call 919-580-4340 for information regarding bank draft
signup. |
How do I transfer or terminate my water service account?
To transfer your service from one location to another, you must apply in person
to the Revenue Division at 200 North Center Street, City Hall Addition. A $10.00
transfer fee and a possible deposit update must be paid prior to the account transfer.
Account terminations may be handled by telephone by calling 919-580-4340.
You must show your new lease and a picture ID to transfer service. You may
have up to 2 weeks to move in and out of each location. |
What are possible causes of a high water bill?
Dripping or leaking faucets inside or outside of the residence may cause
a high reading. Long running toilets will also cause water consumption to increase.
Broken or burst water lines will increase water consumption. If there is no indication
of these situations please call 919-580-4340 to request a re-read of your water
meter. |
Who should I call about discolored water?
Call the Meter Shop at (919) 734-8674. |
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Public Works |
Who do I contact about a bulb blown in a traffic signal?
The Building and Traffic Division will immediately replace blown traffic signal
bulbs by calling 919-739-7428 or 919-734- 8674 between the hours of 7:30 am and
4:30 pm. |
Who do I contact if a traffic signal is flashing or appears to be malfunctioning
on the weekend or a holiday?
The Building and Traffic Division employees are on call 7 days a week, 24 hours
per day. If you need to report a traffic signal malfunction on week-ends, holidays
or after working hours contact the City of Goldsboro Police Department |
Who should I call about a pothole or a dip in the street?
Call the Street maintenance division, 919-739-7415 or 919-734-8674. The Street Maintenance
division personnel will repair any pothole reported, usually within a 24-hour period. |
How often are streets swept?
City Streets with curbs are swept 4 times per year. |
The catch basin on my street is clogged and does not drain water
from the street,what
do I do?
Call the Storm Sewer Maintenance Division, 919-739-7419 or 919-734-8674. |
How do I get a roadside ditch piped?
The City has a ditch-piping program where the resident pays for the pipe
and the city will install it. For more information contact the City Engineering
Department, 919-580-4342. |
How do I get a sidewalk repaired?
The General Services Department repairs all City sidewalks. Call 919-734-8674 and
someone will inspect the sidewalk and schedule needed repairs. |
Who do I contact about a water leak or a sanitary sewer blockage?
Notify the Public Works Department, 919-734-8674 or the Utility Maintenance Division,
919-739-7423 to report water and sewer problems between the hours of 7:30 a.m. and
4:30 p.m. The Utility Maintenance Division has personnel on call 24 hours a day,
7 days a week. If problems with water or sanitary sewer are experienced during off
duty hours or Holidays contact the Goldsboro Police Department non-emergency number,
919-705-6572 and personnel will be dispatched to address the problem. |
When will my refuse, recycling and vegetative yard debris be collected?
Your scheduled collection day will occur once per week for refuse and once every
other week for recyclables and vegetative yard debris. Vegetative yard debris is
collected on your recycling day. |
When should I have my roll out container at the curb?
Collection begins at 6:00 a.m. during daylight savings time and 6:30 a.m. during
Eastern Standard Time. Residents should have their containers at the curb the night
before their collection day. |
What products are collected for recycling?
- Aluminum Beverage Cans (steel food cans are not acceptable)
- Paper (wax paper, aluminum foil, soap boxes, pizza boxes, tissue, paper that has
been laminated in plastic or has been contaminated with food or other waste will
not be acceptable.)
- Glass- Brown, Clear and Green (rinse and remove metal or plastic lids and caps.)
- Plastic- two types of plastic can be recycled. PET # 1 (plastic drink bottles).
HDPE # 2 (milk jugs, juice bottles, bleach containers) All acceptable plastics must
have the triangular recycling symbol with a 1 or 2 in it. (motor oil bottles, Styrofoam
and plastic grocery bags are not acceptable).
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Do I have to participate in the recycling program?
The City of Goldsboro has a mandatory recycling program. If your recycling container
is not at the curb at lease once per month, you will be assessed $ 25.00 on your
utility bill. |
What if I am physically unable to roll either container to the curb?
All persons living alone that can provide physician’s certification of handicap
will not be required to roll either container to the curb. |
What do I do with discarded furniture and appliances?
Worn out furniture, refrigerators, mattresses, box springs, stoves, water heaters
etc. will be collected during a specific period each year at no cost to city residents.
Collection weeks will be in the spring of each year with notice being given to the
public through the news media prior to the scheduled time. Throughout the remainder
of the year, these items will be collected on a call in basis. Residents may schedule
a pick up by calling the sanitation, 919-739-7414 or 919-734-8674. |
Which materials will the sanitation division not collect?
Dirt, turf, rock, building materials, trade waste, carpeting, wallpaper, wet paint,
metal post, swing sets, plastic swimming pools, gasoline/kerosene cans, lumber shavings,
brick, concrete, metal, shingles, fencing materials, logs, stumps, automobile parts,
animal waste, hazardous materials or like materials or by-products.
The sanitation division will not collect yard waste generated by landscaping, tree
or yard maintenance contractors or other agents hired to do work at a residence
or business. |
How do I get an overgrown lot mowed and a junked vehicle moved?
The Planning Department has environmental
code enforcement
officers with
the responsibility of keeping the city clean, abandoned vehicles towed, keeping
overgrown lots mowed and issuing fines when needed for property owners negligence
in the appearance of their property.
- George Wohlgemuth - (919) 580-4312
- Kelly Best - (919) 580-4313
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Cemetery |
How much does a burial lot cost?
$300 - residents who reside in the city limits
$600 - those who live outside the city limits
+ addt'l costs for opening/closing graves (funeral services).
Click here for complete pricing list. |
Who do I contact to buy a burial lot or about a funeral?
Contact
Tim Irving, the Cemetery Supervisor at 919-735-1065 or 919-750-2203 or by E-mail.
He handles
sales of burial lots, coordinating with funeral homes for funerals and burial services.
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Water Conservation |
Who should I contact about taste and odor in my water or to have my water tested?
Call the Water Plant Superintendent at 919-734-3757. |
Who do I contact about broken water or sewer lines?
Call the General Services Department at 919-734-8674. |
What is Goldsboro doing about the amount of nitrogen it is discharging to the nutrient
sensitive Neuse River?
Since 1995, the City of Goldsboro has reduced its total discharge of nitrogen to
the Neuse River by 76.6% in an effort to reduce nutrients going into the river.
Click here
for more info. |
Where can I purchase City compost?
Landscape Design (bulk)
Casey’s Garden Center (bulk and bagged)
Waltham Gardens (bulk)
Long’s Plant Farm (bagged only)
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