The City of Goldsboro’s Customer Web Access (CWA) allows customers to view and
pay their utility bills online.
When you register the first time, you will need either the last 4 digits of your
social security number or driver license number.
The amount displayed is your current utility balance; you may change this
payment amount to a value you would like to pay. Click on the submit button to
make this payment by credit card and you will be redirected to a payment site to
complete the payment transaction.
If you are experiencing difficulties with this website, please contact the City
of Goldsboro's Customer Service Division at 919-580-4340. Customer Service
Representatives will be available Monday - Friday from 8 a.m. to 5 p.m.
If you are having trouble loading this page please try a different a browser such as
to access the online payment system.
If your service has been disconnected or is scheduled to be
disconnected, please contact customer services once payment is made. There is no
convenience fee associated with your payment transaction.
NOTE: Transactions are applied to accounts each day when paid by 10 p.m. City of
Goldsboro's website will be unavailable each day from 10 p.m. to 5 a.m. for