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The City of Goldsboro’s Customer Web Access (CWA) allows customers to view and pay their utility bills online. When you register the first time, you will need either the last 4 digits of your social security number or driver license number.

The amount displayed is your current utility balance; you may change this payment amount to a value you would like to pay. Click on the submit button to make this payment by credit card and you will be redirected to a payment site to complete the payment transaction.

If you are experiencing difficulties with this website, please contact the City of Goldsboro's Customer Service Division at 919-580-4340. Customer Service Representatives will be available Monday - Friday from 8 a.m. to 5 p.m. If you are having trouble loading this page please try a different a browser such as Chrome, Firefox, or Internet Explorer to access the online payment system.

If your service has been disconnected or is scheduled to be disconnected, please contact customer services once payment is made. There is no convenience fee associated with your payment transaction.

NOTE: Transactions are applied to accounts each day when paid by 10 p.m. City of Goldsboro's website will be unavailable each day from 10 p.m. to 5 a.m. for maintenance.
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City Hall   -   200 North Center Street   -   Goldsboro, NC 27530      (919) 580-4362
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